Family Dispute Resolution

Separation/Divorce Coaching

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Mediation practices are conducted at Process in Gordon.
This practice is registered with the Attorney Generals Dept to offer family dispute resolution and support services.



Welcome to  Process Mediation services.  The following general information is provided for all clients accessing our family dispute and support services. 


What is mediation?

Mediation is a voluntary process providing a safe venue for you to discuss and settle issues of concern, including issues about parenting, property and finances. These sevices help to resolve disputes amoung couples, family members and neighbours.


Parent Mediation                                              
Children whose parents don't live together generally fare best when they have ongoing involvement from both parents.bigstock-Parents-swe1.jpg - small Establishing a working parenting plan is an area where parents often experience conflict.
Children adjust more easily to change of routines if their parents work together to develop healthy ways of communicating, resolving problems and reducing conflict.

Separation and Divorce
Accredited Family Law mediators work with families of all types. The work includes resolving the developing of parenting plans, the division of assets and debt, spousal support and child support for couples contemplating divorce and for separating non marital couples.bigstock-Quarrel-bet1.jpg - small Mediation is especially helpful when children are involved because the process focuses on parental communication.


Parent / Child
This is a form of conflict transformation that works with teenages.
It provides an opportunity for teenages and their parents to openly communicate about home and school related conflicts while restoring their capacity to make decisions and consider each others perspectives.


What is the first step?


Prior to mediation we offer each party an individual appointment.  This takes about 1½ hours.  At this appointment you will have the opportunity to outline your issues and express any concerns you may have about the mediation process.  If, at the conclusion of this introductory session with each of you, we all feel that mediation is appropriate, an appointment will be made for a joint session.


Office Hours

The Office is open Monday to Friday from 9.00 am to 7.00 pm.
Phone for an appointment





Coaching through
Separation and


This service is a one to one

support service. 

Coaching will focus on :

  • Making a plan
  • Dealing with conflict
  • Negotiating stategies
  • Communication  techniques
  • Understanding agreements





  Couples Coaching


  • This service is for couples in the stage of
    unresolved conflict who are endeavouring
    to inject life back into their Relationship....
  • It is for  those couples who are prepared to
    their choices ....
  • It is for couples who wish to bring their
    Relationship to a respectful  closure....






Why Does Mediation Work?

The reason mediation works includes the following:

  • Mediation breaks issues down to "bite size" bits, isolating issues so they seem less complex.
  • The process of mediation is collaborative rather than confrontational.
  • Mediation acknowledges and values all human needs.
  • Mediation does not rely on memory or credibility.
  • Mediation allows the parties to decide the outcome.
  • Mediation encourages creative remedies.
  • Mediation is future oriented, as opposed to law which tries to resolve what happened in the past.
  • Mediation permits parties to become human to each other and appear less like cardboard figures.
  • Mediation allows both sides to see the problem as a whole.
  • Mediation employs the synergy between the parties to bring about agreements.
  • Mediation compliments the parties, opposed to insulting them.
  • Mediation equalises the power of the parties to compel a result, regardless of the differences in their real power outside the mediation.
  • Mediation  surfaces hidden agendas.
  • Mediation lets quiet people speak and talkative people to be quiet.
  • Mediation allows parties to "fine tune" a result or change their minds.
  • Mediation encourages the parties to actually tell the whole truth, including the subjective and emotional truth.
  • Mediation connects parties through empathy.
  • Mediation permits the mediators to model useful behaviour and techniques for avoiding future conflicts.
  • Mediation allows both sides to win.
  • In mediation the focus is shifted from people to positions and from positions to interests.
  • Mediation permits dialogue to take place in the language of metaphor.
  • Mediation reveals the parties' deeper motivations.
  • Mediation allows for constructive feedback without the appearance of judgement.
  • Mediation empowers both sides to say no.
  • Mediation lets the parties compromise and save face.
  • Mediation encourages the parties to substitute internal for external constraints and avoids enforcement problems due to resistance.


[Taken from Uniting Care Unifam Training and Education]